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Retooling Higher Ed Sites for the New and Next Normal

10 min read
Waubonsee Community College mywcc representation

Covid-19 has presented higher education websites with distinct challenges. During a semester when it's iffy whether students or faculty will be present on campus at all, a cohesive communications platform that offers easy access to all necessary updates, information, and resources is more important than ever before.

Waubonsee Community College was ahead of the pandemic, reaching out to Promet Source for help in redeveloping its mywcc communications platform at the very start of 2020.

The original mywcc site was built as a a homegrown platform, and a system of outdated applets had led to complicated navigation and difficulty finding needed information. The result was an over reliance on administrative staff for the types of questions and functions that mywcc was intended to handle.

Read the Case Study on Creating a Transformative, College-wide Communications Platform

The overriding goal for the new mywcc was the development of a top-of-mind, go-to resource for conducting college business and staying informed with updates and essential information.  

 

Flexibility, Speed Fuel Fast Adoption

An absolute key to this initiative was a greater understanding of how the community college cohort group used technology, which meant the assurance of mobile responsiveness and seamless integration with both the college website and students' email accounts. Also helpful in fast-tracking student adoption of mywcc:

  • A Resources page that presents quick access to high-demand information, and
  • An enhanced Search capability that streamlines access to needed information.

Interested in upgrading and integrating higher education online resources to ensure alignment with both the new and the next normal? Contact us today

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As a Certified Scrum Master® (CSM®), with more than 10 years of experience in roles that include Drupal developer and Magento front-end technical lead, Juan is responsible for implementing and facilitating the continuous improvement of agile methodologies in order to streamline efficiencies and enhance effectiveness. A complex problem solver, he is adept at engaging stakeholders and distilling a depth and breadth of input in order to ensure optimal outcomes.