AI Solutions
Don't allow outdated systems to hinder your ability to provide exceptional service. At Promet Source, we use cutting-edge artificial intelligence tools to empower the public sector, transforming how government and higher ed engage citizens.
How we can help
As a leading full-stack agency for the public sector, Promet Source offers custom artificial intelligence software tailored to government needs. Our AI experts work closely with agencies to implement AI products that streamline operations and improve audience engagement.
- Chatbots for 24/7 citizen support
- AI-powered content optimization
- Custom AI solutions for unique government challenges
Bringing tomorrow's technology to today's public sector
Our AI solutions empower government websites to deliver more efficient, accessible, and personalized experiences:
- Promethia AI Chatbot: Your 24/7 digital citizen assistant
- Multilingual support for diverse populations
- Website-specific knowledge for accurate responses
- ADA-compliant for universal accessibility
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FAQ's
AI is a technology that allows computers to perform tasks that normally require human intelligence. AI solutions are artificial intelligence tools and software designed to perform tasks that typically require human intelligence. For government websites, this includes chatbots that answer citizen queries, content optimization tools, and other types of intelligent software.
Yes, when implemented correctly, it's safe to interact with AI. Our government-focused AI solutions prioritize data security and privacy. Promethia, our chatbot, is designed to handle only public information and doesn't store personal data, ensuring safe interactions for citizens.
Yes, the Martin County Library System implemented our Promethia chatbot, which has handled over 2,500 queries since implementation, significantly reducing staff workload. Metatag AI is currently being used to generate meta tags for 98 websites.
AI chatbots like Promethia can provide multilingual support and are designed to be WCAG-compliant, ensuring all users can access information easily, regardless of language or ability.
Our AI solutions implement safeguards against abuse by using moderation to filter inappropriate content. We also leverage Drupal's robust security features and hosting platforms like Pantheon for enhanced protection.
Our process involves planning (identifying goals, requirements, example topics, and expected responses), development (implementing AI integration and optimizing performance), deployment (including documentation and training), and ongoing maintenance and improvement (regression testing).
AI chatbots provide 24/7 assistance, offer intuitive conversational interfaces, and can quickly answer a wide range of citizen queries. This improves information accessibility and reduces the burden on human staff, enhancing overall engagement.
Our Promethia chatbot can also quickly adjust its responses based on changes to site content such as emergency notices. This ensures the chatbot automatically gives updated information to users.
We provide ongoing maintenance, including continuous updates to the chatbot's knowledge base, regular performance analysis, and refinement based on user feedback. We also stay informed about new LLM solutions to ensure your AI remains cutting-edge.
We also consistently update Metatag AI—you can check our updates on the Metatag AI Drupal page.
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