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Promet + Civic AI Navigator: Transforming Government Digital Services

Promet + Civic AI Navigator

Transforming Government Digital Services

Promet Source and Civic AI Navigator bring you an AI assistant that reads your website content and gives accurate answers in plain language. It works 24/7, speaks 80 languages, and helps people find exactly what they need without picking up the phone.

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Promet Source and Civic Navigator AI partnership announcement

Empowering government agencies with AI-enhanced search

Together, Promet Source and Civic AI Navigator deliver a solution that:

  • Reduces staff workload by automating responses to common inquiries
  • Improves constituent satisfaction through faster, more accurate information delivery
  • Ensures compliance with accessibility standards and security requirements
  • Provides actionable insights to enhance service delivery

The Civic AI Navigator chatbot transforms how citizens interact with government websites by providing:

  • Instant, Accurate Responses: Advanced AI technology delivers precise answers from your verified content 24/7
  • Multilingual Support: Break down language barriers with support for 80+ languages
  • Seamless Integration: Works with any CMS and requires minimal technical resources to implement
  • Enhanced Analytics: Gain valuable insights into constituent needs and behavior patterns

 

Proven success in the public sector

Our early implementations, including Martin County, Florida, demonstrate how this technology can transform government services:

Life moves fast and we're here to serve our community. We're proud to offer a multilingual 24/7 chatbot to share information anytime, anywhere.

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Jennifer Hagedorn
Web Content Analyst, Martin County, Florida

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