Migrating to Drupal to achieve usability for all

The Railroad Retirement Board

Client Info

The Railroad Retirement Board (RRB) is an independent agency in the Federal Government's executive branch. The RRB's primary function is to administer comprehensive retirement-survivor and unemployment-sickness benefit programs for the nation's railroad workers and their families, under the Railroad Retirement and Railroad Unemployment Insurance Acts.

As a government entity, they needed their website to be both user-friendly and fully accessible while maintaining all existing functionality.

Industry

Federal Government

Top challenge

• Migrating all existing site data from the legacy RRB.gov website.

• Making the site visually appealing while complying with Section 508 accessibility standards.

• Designing a more user-friendly site with resources for key audiences and user groups.

Top solution

• Migrated all current site data with Drupal Migrate module.

• Refreshed design theme enhances imagery and meets Section 508 web accessibility compliance standards.

• Integrations with proprietary Zip Code Locater and Google Maps to help users find the nearest RRB office.

Railroad Retirement Board office locator

What We Did

We migrated RRB's legacy site to Drupal, refreshing the design while ensuring Section 508 compliance. The project included implementing an office locator system that combines their proprietary Zip Code tool with Google Maps. Throughout the process, we provided Drupal training and ran Agile workshops to keep the project on track.

Clear Paths to Information

The new site makes it easier for railroad workers and their families to find critical benefits information. We reorganized the navigation and content structure to create clear pathways for different user groups, whether they're looking for retirement benefits or unemployment assistance.

Accessibility Without Compromise

We built the new design to be both visually appealing and fully accessible. The site works seamlessly with screen readers and meets all federal accessibility standards, ensuring every user can access their benefits information, regardless of ability.

Smart Location Services

We integrated RRB's Zip Code Locator with Google Maps to help users quickly find their nearest office. This combination of proprietary and familiar tools makes it simple for people to get in-person help when they need it.

The Result

The new platform successfully preserves all the critical functions of the original site while making it more accessible and user-friendly. Government staff can now easily update content, and users have a clear path to the benefits information they need.